Our Guiding Principles
Our name, North Star, represents our belief that everyone, given the right specialist skills and support, can be guided along their journey towards increased independence. Everything we are and everything we do is underpinned by our four guiding principles.
We are warm hearted
We care about you and what you want to achieve in your life.
We will listen and laugh and sometime cry with you and that’s ok.
We will work hard to understand the unique circumstances you have experienced and your ambitions for the future.
We are practical
We don’t say no we say how.
We are realistic and down to earth and will work hard to solve day to day problem’s that come our way.
We are highly skilled and committed to ensuring you get the best evidence-based treatment that is available.
We are courageous
We are here to help you get to where you want to be; this may take hard work, but it will be worth it.
We are proud of our track record of enabling people with catastrophic injury to become more independent.
We are energetic and flexible and will work hard to support you to take life decisions.
We are by your side
You are the main player on the team, and we are here to guide you get to where you want to be next.
We will make sure everything we do is tailored to your individual needs, respecting your right to choose, and working alongside the rest of your team.
We will support you to become resilient and ensure the skills you learn will be useful long after we have gone